SCHOOL NAME

WHO SHOULD BOOK A KICKSTART SESSION?
Anyone who is unfamiliar with the ARC equipment and facility, feeling intimidated to come into the ARC, or wants to learn about our equipment to become an independent exerciser. 

HOW IS THIS DIFFERENT FROM PERSONAL TRAINING?
During your Kickstart Session, you will be introduced to the ARC equipment and basic movements. The session will not include a full workout and does not come with any exercise prescription / program designs. If you're looking for prescribed and supported workouts, please consider Personal Training. 

WHERE CAN I PURCHASE & BOOK KICKSTART SESSIONS?
Kickstart Sessions can be purchased online after completing the Kickstart Session Intake Form. Proof of purchase must be sent to at personal.trainer@queensu.ca in order to book your session. Kickstart Sessions will be by appointment only. Once you've purchased your session online, you and your trainer will select the date and time that works best for both of you. 

DO I NEED TO BE AN ARC MEMBER?
An ARC membership is not required for Kickstart Sessions. However,  to receive Member or Student pricing, individuals must hold a valid membership to the ARC until your purchased session is completed.

IS THERE STUDENT PRICING?
YES! Queen's University students receive 30% off the Non-Member Kickstart Session fee! To receive the Student price for your session, individuals must be a current Queen's University full-time Grad or full-time Undergrad student, or must have a current part-time grad, or Part-time undergrad ARC membership until your purchased session is completed.

DO I NEED TO COMPLETE AND SUBMIT ANY FORMS?
No. Only the intake form filled out online is needed to get started!

1. Review the ARC's Fitness Zones.
    
2. Complete the Kickstart Session Intake Form and pay your Session Fee*. 
   A member of our Personal Training team will respond within 72-hours to connect you with a Personal Trainer. 
    
3. Meet your Personal Trainer for your 60-minute Kickstart Session. During this time, your trainer will take you through an equipment and exercise orientation tailored to your specific needs and interests. 

*Only credit card accepted online. Other forms of payment can be used by visiting Q Services in person.

All sessions are led by certified exercise specialists. Your trainer will help you with:

• Introduction to ARC equipment
• Proper equipment set-up
• Proper technique & form

WHAT IS THE CANCELLATION POLICY?
A 24-hour notice is required for all cancellations or rescheduled appointments to avoid being charged for your session. Clients who do not cancel 24-hours before the session or miss an appointment before will be charged for the canceled session. Exceptions will only be made if you are unable to pass the COVID self-assessment (i.e. have symptoms of COVID-19) or have had a medical emergency accompanied by a doctor's note. You can early cancel or move your appointment by contacting your trainer directly.